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FEE SCHEDULE
LATE BOOKING FEES ($5/visit or $10/overnight)
While we try to accommodate last minute requests when possible, we do reserve the right to decline services if we do not have availability. Note: services are not confirmed until your requests have been approved by Jamie in Time To Pet, and you have received an email confirmation.
A late booking fee of $5 per visit ($10 per overnight/sleepover) will be charged for all visits not booked within the appropriate time frames as detailed below:
Daily (weekday) visits: 48 hours
Vacation care/weekends: 7 days (of 1st visit)
Holidays & overnights: 14 days (of 1st visit)
NOTE: If it is for a true emergency (ie, death in the family, hospital stay, etc) please message Jamie stating this, and we will do our best to fit you in. Late booking fee may be waived at my discretion if due to an emergency.
HOLIDAY FEE ($5/visit or $10/overnight)
To help encourage sitters to give up time with their families to work over the holidays, we do charge a small holiday fee. Fee is an additional $5 per visit ($10 for overnights). Applies to the following days:
Easter Sunday
Memorial Day
4th of July
Labor Day
Thanksgiving Day + the Friday after
Christmas Eve (after 4pm)
Christmas Day
New Year's Eve (after 4pm)
New Year's Day
CANCELLATION FEES (50-100%)
Definition: Any service that is more than 1 single visit, and/or not part of a regular weekly/monthly schedule, is considered "vacation care".
Once services are confirmed, we reserve that time for your pets and do not overbook (which means turning away other clients nearly every week). We understand that sometimes plans change and that you need to cancel your travel plans. However, due to the nature of this business, we are typically unable to fill any empty spots that a cancellation creates. Additionally, time-consuming administrative tasks are performed each time a reservation is accepted and/or cancelled. With this in mind, the following cancellation fees apply:
For daily/weekly visits:
48 hours or more prior to scheduled visit: NO CHARGE
25-48 hours: 50% of visit fee
24 hours or less: FULL PRICE
For vacation care and/or weekends:
7 days or more prior to first date of scheduled service: NO CHARGE
3–7 days: 50% of total scheduled services
2 days or less: FULL PRICE for entirety of scheduled services ($200 maximum)
For overnights and/or holiday weeks:
14 days or more prior to first date of scheduled service: NO CHARGE
8-14 days: 50% of total scheduled services
7 days or less: FULL PRICE for entirety of scheduled services ($300 maximum)
Note: Cancelled visits due to late departures will not be refunded. Cancelled visits due to early returns may be issued a 50% credit at Jamie's discretion, depending on amount of notice provided.
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OTHER POLICIES
VACCINATIONS
All dogs must be up-to-date on age-appropriate vaccinations including, and especially, rabies (no exceptions).
IN-HOME PET SITTING • DOG WALKING • CATS, DOGS, RODENTS, FISH, & REPTILES • HOUSE SITTING (MAIL, LIGHTS, PLANTS, TRASH, ETC) • REFERENCES UPON REQUEST